Note To All Interested Candidates:
Character matters.
Sure, we’re looking for an all-star player who has the chops and the experience to take this role by the horns and run with it. But talent alone doesn’t cut it for us.
Our actions are guided by our values of Respect, Commitment, Creativity, Teamwork and Fun. These aren’t just words to us but are values we push ourselves to work by and inspire in others.
We’re a passionate group of hard-working people, obsessed about sales and service.
We know nothing matters more than a happy customer and that saying “that’s not my job” gets us nowhere.
We know how fun it feels to win, and love pushing ourselves towards that rush.
As a leading sports-lifestyle distribution company with over 52 years of success under our belts, we’re firing on all cylinders to take our company to the next level with a growing stable of world-class brands.
The good news? YOU could be a part of it.
REPORTS TO: Vice President of IT
LOCATION: Pointe-Claire (Montreal)
POSITION SUMMARY:
Our growing organization is looking for an experienced NetSuite Solutions Engineer to take ownership of our NetSuite ERP platform and help drive the next phase of our digital transformation.
This is a hands-on role that combines business analysis, solution design, development, reporting, and process improvement. You will work closely with Finance, Operations, Sales, Customer Service, Purchasing, Warehouse, and IT to identify opportunities for automation and build scalable solutions that improve efficiency across the organization.
The ideal candidate enjoys solving business problems through technology, is comfortable working independently, and can take projects from concept to implementation.
This position is based in Montreal and reports directly to the VP of IT/IS.
ESSENTIAL FUNCTIONS:
NetSuite Administration & Development
- Design, develop, and maintain NetSuite customizations.
- Create and maintain custom records, fields, forms, workflows, dashboards, KPIs, and saved searches.
- Troubleshoot and resolve complex NetSuite issues while maintaining system stability and performance.
- Evaluate new NetSuite features and recommend improvements during system upgrades.
Business Process Improvement
- Partner with stakeholders to understand business processes and identify opportunities for automation and optimization.
- Translate business requirements into scalable NetSuite solutions.
- Analyze existing workflows and recommend best practices using native NetSuite functionality whenever possible.
- Help standardize processes across departments while minimizing unnecessary customizations.
Reporting & Analytics
- Build operational and executive dashboards.
- Design reports that provide visibility into sales, purchasing, inventory, finance, warehouse, and customer service performance.
- Develop KPI reporting to support decision-making.
- Create automated reporting solutions that reduce manual work.
Integrations
- Support and understand integrations between NetSuite and third-party systems including:
- Warehouse Management Systems (WMS)
- EDI platforms
- Shopify and other eCommerce platforms
- Payment gateways
- Troubleshoot integration issues.
- Assist with API-based integrations and data synchronization.
Master Data Management
- Maintain data integrity across customers, vendors, inventory, pricing, and product information.
- Assist with data imports, exports, migrations, and validation.
- Develop tools and processes to improve data quality and governance.
Project Delivery
- Lead ERP-related initiatives from requirements gathering through deployment.
- Coordinate testing with business users.
- Prepare technical documentation and user training materials.
- Ensure projects are delivered on time and aligned with business objectives.
Support
- Provide Level 2 and Level 3 NetSuite support.
- Investigate system issues and implement long-term solutions.
- Assist in training users on new functionality.
QUALIFICATIONS AND EXPERIENCE:
Required
- 3–5+ years of hands-on NetSuite experience.
- Strong understanding of NetSuite ERP modules.
- Experience developing SuiteScript (2.x preferred).
- Experience with SuiteFlow, SuiteBuilder, and SuiteAnalytics.
- Advanced knowledge of Saved Searches and Workbooks.
- Strong understanding of ERP business processes including:
- Finance
- Purchasing
- Inventory
- Order Management
- Fulfillment
- Experience with REST/SOAP APIs and integrations.
- Strong data analysis skills.
- Excellent troubleshooting and problem-solving abilities.
- Ability to manage multiple priorities independently.
Preferred
- Experience with WMS.
- Experience with EDI.
- Experience with wholesale, retail, or distribution operations.
- Familiarity with AI and workflow automation tools.
CURRENT TECHNOLOGIES IN USE
- NetSuite - ERP
- HighJump - WMS (Koerber)
- TrueCommerce – EDI
- SPS Commerce – EDI
- Orderful – EDI
- NuOrder – B2B
- Shopify – B2C
- Office 365
WHY MINT?
- Competitive group insurance plan – Top of the line health & dental coverage with competitive rates & Mint covers 50% of premium costs
- Investing in your future – RRSP matching plus at-source contributions to your TFSA and RRSP
- Professional growth support – Dedicated funding for learning and development
- Meaningful employee experience – Budgeted activities, events, and services designed to truly engage our team based on real employee feedback
- Recognition & rewards – We celebrate individual contributions through equitable, competitive compensation, company-wide bonuses, and ongoing performance and salary reviews
- Exceptional onboarding – A best-in-class program that helps you integrate quickly, ramp up faster, and start making an impact right away
- Hybrid work model – we embrace a balance of in-office & remote work that complements employee wellbeing, collaboration & productivity.